HOW WE WORK
With Ministries of Health and Public Health Programs
A FEW WORDS ABOUT CONNECTIVITY
Connectivity for point-of-care devices in many countries can be challenging, but over the last decade it has enabled health systems and disease-mitigation programs to get the most return on their investments in point-of-care diagnostics.
Outsized Returns
Without Connectivity
Results don’t get to clinicians
Results don’t get to patients
Are my machines turned on?
How many modules are broken?
Which facilities are testing?
Is there an outbreak or hotspot?
Do my facilities have stock?
When will my stock expire?
With Connectivity
Results get to the right person
Patients are alerted if wanted/needed
Real-time testing overview
Real-time operational view
Resource planning & allocation
Epidemiological information
Inventory management
Improve ROI on medical diagnostic investments
To learn more about the operational and clinical return on investment,
Unparalleled Experience Making Point-of-care Connectivity Work In Challenging Places:
5,000+
Devices
45
Countries
30+ Million
Results
5+ Million
Notifications
WHY ISN'T THE SOFTWARE FREE?
SystemOne maintains a team of software developers to keep Aspect and Aspect Mobile functioning in large and small countries (and GxAlert, where applicable).
The digital landscape constantly changes: SystemOne engineers must make adjustments as new regulations, devices, testing algorithms, country-requirements, telecom capabilities, and program requirements change.
Maintaining the code base is difficult, but having a system that works in numerous countries means that:
More and more developers and lab personnel are trained to work with it.
Countries can “speak the same language” around diagnostics.
Disease programs can compare information and learn from each other
Improvements made for one region or country can benefit all others.
None of this is possible when every country or program develops its own connectivity solution.
We also employ a team of operational/customer support staff to work directly with our customers. Our fees are used to pay for these operations.
HOW DOES SYSTEMONE DETERMINE
ITS FEES?
As a company devoted to global health, we seek the fairest methods of allocating our costs to programs around the world. There are different ways to think about this:
Image: We work hard to hire talented in-country team members. Our dedicated Bangladesh team member Ebne Sayeed Md. Imtiaz (seated) is pictured here connecting Molbio Diagnostics’ TrueLab instrument to Bangladesh's Aspect network, with staff from the Natio
Equal costs for any country or program: This would benefit the most populous programs or countries, but place a higher burden on our least populous ones. Also, larger programs require more support and customizations than their smaller counterparts, so they should bear more of the costs.
Price per device: Others have suggested we determine the cost per unit, such as ascribing a cost for each device that’s connected. But what if those devices are unused and do not have any information to transmit... should the program still pay for connectivity?
After feedback from health programs and countries that use our systems, and from the donor community, we concluded that using the number of samples tested is the best means to equitably and flexibly distribute our fees. This is how many products and services work around the world: The greater the consumption, the greater the cost. And it makes a lot of sense in our world because bigger countries and bigger programs use greater proportions of our support and service capacity. It also means that as consumption grows significantly, economies of scale can help reduce costs (see below).
Yet per-test pricing doesn't work for every country or health program. We will work with programs to allocate the cost of connectivity in ways that work for them and their donors.