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SystemOne Launches French Version of GxAlert® and Francophone Implementation Capability

Connectivity platform now available in 34 countries and 7 languages

Boston, MA – February 21, 2017 -  SystemOne, a connected health company developing data-driven healthcare solutions, recently announced that its multi-device data reporting system, GxAlert®, is now available in seven languages, including newly-released French. GxAlert was originally installed in labs using Cepheid GeneXpert® devices, where real-time diagnostic information, cartridge inventory management and warranty compliance are critical issues. It is now available for numerous lab and point-of-care devices and genetic, blood, and immunoassay tests diagnosing Zika, HIV, TB, Ebola, HCV, and other diseases from most major manufacturers (Abbott, Alere, BD, Roche, etc.).

The French version of GxAlert enables a more user-friendly experience for clinicians, lab workers, Ministries of Health and donors in French-speaking nations, such as Rwanda, Burkina Faso, Guinea, Haiti, Nigeria, Congo, Senegal, Vietnam, and others.

The new Head of Customer Service for SystemOne, Victor Lubuku, most recently worked at InternationalSOS, a global leader in real-time medical support. Victor hails from the DRC, works in SystemOne’s Johannesburg, South Africa office, and is a native French speaker. “I am excited to join SystemOne and improve the quality of the support and training we offer, particularly to the French-speaking nations of the world,” said Lubuku. “We’re about to launch our webinar series in March 2017, which will include French-language webinars, as it’s extremely important to enable French-speaking countries to take advantage of SystemOne’s proven connectivity platforms.”

SystemOne’s GxAlert has been used by diagnostic laboratories in 34 countries for devices focused on multiple diseases, including Malaria, HIV, TB and Ebola. The software has been deployed at national scale in countries in Asia, Africa and the Middle East. SystemOne’s user-friendly visualizations and dashboards help Ministries of Health and donors manage programmatic implementation of lab and health systems strengthening initiatives. SystemOne’s messaging and alert module is used by national health systems to send over 30,000 SMS and email notifications and emails each month, alerting clinical and administrative staff about disease incidence, device malfunctions or other conditions, while automatically producing reports that used to take hours or weeks for local staff.

About SystemOne:

Founded in Massachusetts in 2012, SystemOne focuses on producing game-changing big data solutions for connected diagnostic devices. SystemOne has offices in Springfield and Boston, MA and Johannesburg, South Africa. SystemOne’s flagship product, GxAlert, is a medical device software that collects and shares data that:

  1. alerts health officials when positive disease results are detected,

  2. reduces time to treatment by getting patients enrolled earlier,

  3. saves health systems hundreds of thousands of dollars in inventory waste,

  4. provides real-time and complete disease surveillance monitoring capabilities,

  5. serves approximately 1,500 tuberculosis and Ebola labs and clinics,

  6. sends over 30,000 messages and alerts every month,

  7. is a simple, user-friendly data visualization tool helping to accelerate treatment and streamline health care systems in 34 countries.

  8. is currently available in seven languages: English, Portuguese, Kiswahili, Russian, Vietnamese, German and French.

The company’s new connectivity software, Aspect®, addresses additional infectious diseases, including Ebola, HIV, Malaria, Hepatitis C and more on a host of diagnostic devices.

To contact SystemOne, email:

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